Questions and answers for vehicle dealers
From vehicle selection to a documented purchase basis: understand the catalogue, group buys and import process.
Why join group buys?
Dealers combine demand in one buying pool. This can help reach the supplier’s minimum quantity and unlock more favourable price tiers. Register your desired quantity even if you need just one vehicle. Check the deadline, variants and terms. An interest pool is non-binding; reservations, deposits or binding purchases require separately and expressly agreed terms.
What does MOQ mean?
MOQ stands for Minimum Order Quantity: the supplier’s minimum quantity for a particular offer. If a pool requires three vehicles, several dealers may contribute where its terms allow. Quantities and price tiers may apply to a particular model or variant; different variants do not automatically count together. The final price is confirmed in the quote.
How do factory orders work?
Factory orders help you plan your range and select documented variants and options. Configuration, minimum quantities, production lead time, export documents and payment schedules are clarified before ordering. Delivery times remain estimates until confirmed in the quote.
What are stock vehicles and special offers?
Stock vehicles have already been produced with a fixed specification. They may suit you when a specific vehicle matters more than a custom factory configuration. Confirm stock location, VIN, availability, documents and delivery. A stock listing does not automatically mean the vehicle is in Europe or ready for local registration.
How do I use the external used-vehicle market in China?
Search by make, model, age and mileage and submit suitable vehicles for review. Photos, specifications and condition reports come from external market sources. EVImport clarifies identity, availability, export feasibility and the purchase basis. Check the full VIN, condition, battery, charging standard and documents before buying. A listing or translated report is not an EVImport inspection or purchase guarantee.
What makes a professional purchase basis?
Start with a non-binding inquiry. Before ordering, the quote must clarify the vehicle and variant, price and currency, freight and handover point, services, documents, payment schedule and responsibilities. An estimate is not the final import cost. Budget for local taxes and work you handle yourself. Included freight or services must not be charged twice. Use case messages and follow documentation through the order and VIN workspace.
From vehicle selection to order
Choose a vehicle, variant and services, then send a non-binding inquiry. EVImport checks availability, documentation and delivery feasibility. Review the locked purchase basis before accepting. The quote sets the payment schedule; larger purchases may require two approvers.
What does the estimate include?
Includes the vehicle price basis and EVImport fee. Optional services and local taxes are clarified in the quote. Freight is not added to the estimate. The normal freight indication is EUR 1,500–4,000 per vehicle, not a binding quote. Freight is confirmed in the final quote. Initially, we obtain CIF prices from exporters. Freight included in the exporter’s price is not added again. The agreed port, insurance cover, local costs and any onward transport are clarified in the quote. Optional homologation and preparation are added when selected. Local taxes, customs assistance, registration and other conditions are clarified in the quote. A service you handle yourself is not free – it is outside EVImport’s price.
Terminal or dealer address
Select your preferred handover point. The exact terminal or address, transport scope, handover and transfer of responsibility are agreed in the quote. Terminal delivery is not delivery to your premises. Delivery windows are estimates unless expressly confirmed otherwise.
Who handles customs clearance?
The dealer can handle import formalities or appoint a customs representative. EVImport assistance can be agreed instead. Confirm the importer, authorisations, declarations and tax responsibility before transport. The EU and EEA are not a single customs system; transit and clearance arrangements depend on the actual route.
WVTA, homologation and Bremerhaven
WVTA describes the approval basis, not a guarantee that all local documentation is complete. For non-WVTA vehicles, choose EVImport homologation via Bremerhaven or arrange approval with your own partner. A workshop can carry out technical modifications but does not replace required authority approval. Confirm a viable approval route for the vehicle and destination before ordering.
Preparation and registration are separate choices
Use your own workshop or order preparation from EVImport. Registration remains the dealer’s responsibility unless assistance is agreed. The quote must specify work, documents and costs. Homologation does not automatically include cosmetic preparation, underbody treatment or registration.
Documents, VIN and follow-up
Before VIN allocation, documentation follows the inquiry and order. Once identified, the VIN workspace connects the vehicle history. Check document status and choose the right upload category. Record receipt, discrepancies and service or repair work on the correct vehicle. EVImport’s delivery can be complete before local preparation and registration are finished.
Questions, changes and claims
Use the quote question form or case messages. A message does not change a locked quote; agreed changes require a new quote. For damage or discrepancies, record photos and timing and contact the responsible party under the agreed terms. Warranty, claims responsibility and service arrangements must be explicitly agreed.